Specified Commercial Transactions Act notice

Last updated: 2026-10-14

Seller

デリオンジャパン合同会社

Operations manager

能登光悦

Address

東京都世田谷区深沢4-12-12-201

Contact (phone / email)

Email: info@coelostella.com (A telephone number will be disclosed without delay upon request.)

Prices

Plan prices are shown on the plans (pricing) page, and the prices of one-time purchases are shown within the page of the product concerned (displayed prices include consumption tax).

Additional fees

Communication charges and other costs required for internet connection shall be borne by the user.

Payment methods & timing

Payment method: credit card (payment processor: Stripe). Timing of payment: payment is made at the time of application. For subscriptions, payment is made on each renewal date, and for plan upgrades, the difference is charged when the procedure is confirmed. We do not retain card information.

Timing of service delivery

As this is a digital service, it becomes available immediately upon completion of payment (for one-time products, delivery is deemed complete upon completion of generation and provision).

Returns & cancellation

Due to the nature of the service, returns and refunds after purchase are not available in principle. However, for double charges or erroneous charges caused by our error, we will refund the amount concerned. If the full price of a one-time purchase is refunded, the product concerned will no longer be available to you. For subscriptions, you can stop future billing by completing the cancellation procedure before the next renewal date. When changing plans, for an upgrade (a change to a higher plan or to annual billing), the prorated difference is charged immediately, and the change takes effect once payment is confirmed. A downgrade (a change to a lower plan or to monthly billing) takes effect at the end of the current billing period, and no refund is made for that period. Cancellation can be done from the settings within the app or through the contact point.